Frequently Asked Questions

PROGuard: how to install

When you want to install PROGuard new on a computer first make sure you have the latest version from the Contronics website


IMPORTANT: Make sure your interface (e.g. USB cable) is NOT plugged into your computer. Do not plug it in until you are instructed to in this guide.


After PROGuard has been downloaded, open the file and run the installation wizard. Simply follow the prompts.


If you're using a USB cable to download the information you now need to install the special USB cable driver. This is downloaded with PROGuard.


On your computer open Windows Explorer, you can do this by clicking on the Windows "Start" button (note: this may be the Windows logo in the bottom left of your screen)


If you have any difficulty with the next steps regarding the USB Cable driver please see the complete USB cable guide


Navigate to C:\Program Files (x86)\Contronics\Drivers\USB Cable


You should see 1 file called CP210x_VCP_Win_XP_S2K3_Vista_7.exe, open this file. You will now have another installation wizard that will guide you through the set up. It is recommended to use the default settings in the installation wizard.


Now open PROGuard WITHOUT the interface connected to the computer. You will get an error saying PROGuard cannot communicate with the interface, this is normal at this stage as your interface is NOT plugged in. Click OK on the error message.


With PROGuard open, in the top menu click on 'Interface' and then click on 'Settings...'


Select the interface you wish to use on the left hand side, if you're using the Guardus G7 ensure you have selected the 'With IR' option, if you're using the Guardus G3 ensure you have selected the 'Without IR option'. Now click on OK and close PROGuard.


IMPORTANT: Now plug in the interface cable.


Open PROGuard WITH the interface connected to the computer.


If you did not get an error message PROGuard is now ready to use.


If you did get an error message,in the top menu click on 'Interface' and then click on 'Settings...'


Select the interface you wish to use on the left hand side, if you're using the Guardus G7 ensure you have selected the 'With IR' option, if you're using the Guardus G3 ensure you have selected the 'Without IR option'. Now click on OK and close PROGuard.


Now close PROGuard and re-open it. PROGuard is now ready to use.


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