Frequently Asked Questions

How do I set-up the Collector GRPS?

The Collector GPRS uses software called the Collector GPRS Tool to configure the unit. The software is available from our download page
Once downloaded run the file that will set up the software on your PC using an installation wizard.

Now you have the Collector GPRS Tool installed we can proceed with configuration.

Setting up for use with Guard On-Line (GOL)
For the GOL server details you need to contact Contronics support Full instructions will be emailed to you and our support staff can help you over the phone if required.

Setting up for use with PROGuard

Note: these instructions assume that you have Guardian installed already

1. Open the Collector GPRS Tool
2. Click on the settings tab
3. Enter the IP address of the computer along with the port you have Guardian installed on
4. Consult your cellular data provider for the APN, username, password and authentication mode. This may not be required by your provider
5. You should not need to enter the DNS server details but if you do we recommend using the ones specified by your cellular data provider. Alternatively you may use 8.8.8.8 as the primary DNS server and 8.8.4.4 as the secondary DNS server.

You should now be set up and using your Collector GPRS.

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